Customer Service Fundamental

There are multiple reasons that Customer Service is a crucial aspect of a company, one of them is that Customer Service represents the brand image of the company itself. A good Customer Service makes the customer feel valued & respected that leads to more happy and loyal customers. WEI Learnings Customer Service Fundamental Training will help your company to do the basic right before delighting customers, with the highlights of:

  1. Knowing your customers
  2. Knowing your product
  3. Proactive behaviour
  4. Reactive behaviour
  5. Upsell

Customer Service Fundamental will take durations for 2 days and perfect for Customer Service division within a company and everyone that interested on Customer Service area.